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How To Enable Subscription Notification Templates
How To Enable Subscription Notification Templates

How to add subscription-specific email templates within your template builder and keep customers informed about their recurring orders.

Nick Castellano avatar
Written by Nick Castellano
Updated over a month ago

To enable this feature:

  1. Navigate to Feature Management in your UpOrder dashboard

  2. Find "Subscription Notification Templates" under the Features section

  3. Click the toggle switch to enable

Your subscription templates will now be available in the notification selection dropdown at the top of the template builder:

Within the template builder, you’ll have access to customize notifications for the following triggers:

  • New Subscription Order

  • Subscription Paused

  • Subscription Skipped

  • Subscription Canceled

  • Subscription Expired

  • Subscription Resumed

Have a question or need help? Get in touch by reaching out to [email protected]or through the in-app chat.

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