UpOrder also powers Follow-Ups emails!
These are emails sent by UpOrder and are sent after certain events you specify such as 3 days after purchase or 1 day after abandoned a checkout. These emails are meant to help get your customers back to your store and drive repeat sales. Here is the full list of these emails:
- Additional Abandoned Checkout Emails
- Customer Winback
- Purchased From Collection
- Specific Product Purchased
- Review Of Physical Good
- Review Of Digital Good
- Any Purchase
- Any Shipment
- Feedback On Physical Good
- Feedback On Digital Good
Here is how to set them up for the first time!
1. From the dashboard, click Follow-Up Emails.
2. Click the Add New Follow-Up button.
3. Choose which follow-up you'd like to set up. Each follow-up will guide you to set these up
Please reach out to [email protected] or through the in-app chat if you have any questions!