Skip to main content

How can I customize when my Abandoned Checkout notification emails are sent out?

How to change the settings on abandoned checkout notifications

Written by Nick Castellano
Updated over 10 months ago

To change the time interval that the Abandoned Checkout email is sent out, you will actually need to adjust that from your Shopify settings.

Here are the step-by-step instructions on how to do so:

1. From your Shopify dashboard, click "Settings" in the button left hand corner:

2. Click on "Checkout":

3. Scroll towards the bottom of the page until you see “Abandoned Checkout”.

Please reach out to [email protected] or through the in-app chat if you have any questions!

Did this answer your question?