Skip to main content

What is UpOrder?

An overview of UpOrder and how it helps Shopify merchants customize notification emails.

B
Written by Barranger

UpOrder is a Shopify app that helps you customize and improve the notification emails Shopify sends to your customers. These are the transactional emails connected to important customer actions, such as orders, shipping updates, local pickup, customer accounts, abandoned checkouts, POS receipts, and other Shopify notifications.

With UpOrder, you can design notification email templates that match your brand, add useful content for customers, and include marketing components that encourage repeat purchases.

What you can do with UpOrder

  • Customize the design, layout, colors, logo, text, buttons, and sections in your Shopify notification emails.

  • Add dynamic Shopify content, such as order details, customer information, shipping details, totals, and other notification-specific data.

  • Add marketing components such as discounts, product recommendations, featured products, social links, custom code, and conditional content.

  • Create a more consistent branded experience across the emails customers receive after they interact with your store.

  • Review performance in UpOrder analytics so you can understand how customers engage with your notification emails.

What is a Shopify notification email?

A Shopify notification email is sent when a specific event happens in Shopify. For example, Shopify can send an order confirmation after a purchase, a shipping confirmation after fulfillment, or a password reset email when a customer requests access to their account.

UpOrder helps you customize these emails so they feel more like part of your store, instead of relying only on Shopify's default notification templates.

The exact templates available in your account can depend on your Shopify setup, enabled UpOrder features, and the notification types supported by Shopify. If you are not sure whether a specific notification can be customized, please reach out and we can help confirm.

Please reach out to [email protected] or through the in-app chat if you have any questions!

Did this answer your question?