What Is UpOrder? | UpOrder Help Center

UpOrder is an eCommerce app that is built especially for Shopify. UpOrder powers all of the transactional emails you send through Shopify and allows you to customize your notification emails. Utilizing your notifications emails is the easiest way to drive repeat purchases for your store. Our merchants typically see a 10% increase in their total sales!

By using UpOrder, you gain access to many features that you can add to your transactional notification emails which Shopify does not offer. UpOrder allows you to design your transactional emails, and tailor them to your brand. In addition to this, we offer features like discounts, referrals, and recommended products, which you can add to your emails. This in turn drives sales and repeat business for your company!

You may be asking, "What is a transactional email?". Transactional emails are emails that are sent when a particular action occurs triggering an email to send. For example, when a purchase is made, it triggers an Order Confirmation email, or a shipment is sent, triggering a shipping confirmation email to send.

Here is a list of the 27 notification emails you can customize with UpOrder:

Order:
- Order Confirmation
- Order Canceled

- Order Edited
- Order Invoice
- Order Refund
- Draft Order Invoice
- Email Cart From POS
- Abandoned Checkout
- POS Receipt
- POS Exchange Receipt
- Gift Card Created
- Payment Error

Shipping:
- Shipping Confirmation
- Shipping Update
- Shipment Out for Delivery
- Shipment Delivered
- Return Label Instructions

Local Pickup:
- Order Ready For Pick Up
- Order Has Been Picked Up

Local Deliveries:
- Out For Delivery
- Delivered
- Missed Delivery

Customer:
- Customer Account Invite
- Customer Account Welcome
- Customer Account Password Reset
- Contact Customer

Email Marketing:
- Confirmation Email

UpOrder also gives you access to analytics where you can see information such as your click rate on emails, and access your ROI from using UpOrder.

Prefer to see a walkthrough instead? Here is a video explaining what UpOrder can do for your store:

Please reach out to [email protected] or through the in-app chat if you have any questions!