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Tracktor Order Tracking x UpOrder
Tracktor Order Tracking x UpOrder

How Tracktor by ShopPad integrates with UpOrder

Tina Chan avatar
Written by Tina Chan
Updated over a week ago

UpOrder supports Tracktor Order Tracking without the need to manually adjust your email template's code. This integration will allow you to easily change the Track Package link, so it directs to your Tracktor page instead of Shopify's default tracking page.

Here are the step-by-step instructions to set this up:

  1. While editing the Order Confirmation, Shipping Confirmation, Shipment out for Delivery, or Shipment Delivered email in UpOrder, you add the Tracktor component by clicking on "Add section" and the selecting "Tracktor".

  2. Simply drag this component to the desired location on the template you’re editing. You will notice that the button URL link has already been prepopulated with Tracktor's tracking link:

  3. To make this update effective, make sure you set the email templates live into Shopify again!

Once a customer clicks on the "Track Your Order" button, they will be directed to the Tracktor page, where their tracking information will be prepopulated.

Please reach out to [email protected] or through the in-app chat if you have any questions!

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