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Getting Started With UpOrder
Getting Started With UpOrder

How to customize your Shopify notification emails in UpOrder

Tina Chan avatar
Written by Tina Chan
Updated over 2 years ago

Welcome to UpOrder!

UpOrder powers all of the transactional emails you send through Shopify. Customizing your Shopify notification emails is the easiest way to drive repeat purchases for your store. Our merchants typically see a 10% increase in their total sales!

Here is the full list of the emails we power. The ones highlighted in yellow are the most popular emails your customers will interact with:


To help you get started on creating your email templates, here are some step-by-step video instructions on how to use our template builder:

Step 1 - Update Your Logo and Brand Colors:

Adjust your brand colors once and UpOrder will apply them across all the notifications within the template set. If you're doing this for the first time, UpOrder will grab your brand colors. You can either adjust the colors in the dialogue window as shown below or at any time inside the builder.

Step 2 - Edit Your Email Styling:

Now that you've entered your brand colors and uploaded your logo, it's time to start designing your notification emails! UpOrder's easy-to-use builder means you don't need to be a developer to get the most out of your transactional emails.

It is super easy to customize all of your Shopify notification emails at once. You can do this by using the Set Styles Settings. The video below gives you an example of how to design all of your notification emails in no time at all. It's really that easy!

Step 3 - Set up Your Discount Component:

Discounts are a great way to reward your repeat customers! The below video will show you how to set up a discount component in your templates based on what you want to offer.

Step 4 - Set up Your Product Recommendations Component:

Product recommendations are a great way to drive repeat purchases to your store! This video will show you how our Product Recommendation Component works in the template builder.

Step 5 - Publish Your Email Templates to Shopify:

Once you are satisfied with your set of notification email templates, it's time to set them live on Shopify! Watch this video below to learn how to publish your templates to Shopify!

If you are a Google Chrome user, check out this article here to learn how to publish all of your templates at once by using our UpOrder Chrome Extension.


โ€‹Keep in mind that your notification emails are the highest opened emails you can send your customers. Make sure to leverage UpOrder's marketing components to help you drive repeat purchases!

Please reach out to [email protected] or through the in-app chat if you have any questions!

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