Template sets help you keep different versions of your Shopify notification email designs organized in UpOrder.
A template set is a group of notification email templates that belong together. For example, one set might contain your main brand design for Order confirmation, Shipping confirmation, Delivered, Customer account invite, and the other Shopify notifications you customize in UpOrder.
Where template sets live
Open UpOrder in Shopify and go to Notification Templates. Each card on this page is a template set. From here, you can edit a set, publish it, create a new set, or use the card menu for actions such as duplicating or deleting a set.
Use one set for emails that share the same design
In most cases, you do not need a separate template set for every notification email. If your Order confirmation, Shipping confirmation, Refund, Delivered, and other notifications should share the same branding and layout style, keep them in the same template set.
After opening a template set, use the dropdown at the top of the builder to switch between the notification emails inside that set.
When to create a new template set
Create a new template set when you need a genuinely different group of designs. Common examples include:
A seasonal or promotional design, such as Holiday 2026.
A draft redesign that you want to build without changing your current live set.
A different brand, market, language, or customer segment.
A test set for trying a new layout, discount strategy, or product recommendation setup.
Naming template sets
Use names that make the purpose and status obvious. For example:
Live - Main Brand
Draft - Spring Sale 2026
Test - Product Recommendations
B2B - Wholesale Notifications
Avoid vague names like New Template Set, Test, or Copy once you have more than one set. Clear names make it much easier to know which set should be edited or published.
Before publishing
Before publishing a template set, open the important notification emails in that set and confirm the content, branding, discounts, product recommendations, footer, and test emails look correct. Publishing updates the Shopify notification templates for the selected set, so make sure you are publishing the set you intend to use.
If you still need help organizing your template sets, contact us at [email protected] or through the in-app chat.