UpOrder also powers Follow-Ups emails!

These are emails sent by UpOrder and are sent after certain events you specify such as 3 days after purchase or 1 day after abandoned a checkout. These emails are meant to help get your customers back to your store and drive repeat sales. Here is the full list of these emails:

- Additional Abandoned Checkout Emails
- Customer Winback
- Purchased From Collection
- Specific Product Purchased
- Review Of Physical Good
- Review Of Digital Good
- Any Purchase
- Any Shipment
- Feedback On Physical Good
- Feedback On Digital Good

Here is how to set them up for the first time!

1. From the dashboard, click Follow-Up Emails.

2. Click the Add New Follow-Up button.

3. Choose which follow-up you'd like to set up. Each follow-up will guide you to set these up

Please reach out to [email protected] or through the in-app chat if you have any questions!

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