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Where can I see what I am currently sending to my customers?

Written by Tina Chan
Updated over 10 months ago

You will be able to see what you are sending to customers in Shopify. To see what you are currently sending to customers, follow these steps:
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1. From your Shopify dashboard, click on "Settings" in the button left hand corner:

2. Click on "Notifications":

3. Select which notification email you would like to view. For example "Order Confirmation".

4. Click on the "Preview" button to see a preview of what your email looks like.

5. If you scroll towards the bottom of the preview email, you can also send a test email to yourself by clicking on the “Send Test Email" button:


Pro Tip: In the section called "Email body (HTML)", if this starts with "<!DOCTYPE html" this is most likely an UpOrder email. However, we still recommend checking the preview to make sure.

Please reach out to [email protected] or through the in-app chat if you have any questions!

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