Go to UpOrder
All Collections
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions from our users
19 articles in this collection
Written by
Vincent Panepinto,
Max Blamauer,
and
Tina Chan
Where are my email templates?
How to locate your notification emails
Written by
Tina Chan
Updated over a week ago
How do I translate my email templates into a different language?
Written by
Tina Chan
Updated over a week ago
New User Interface - FAQ
Written by
Tina Chan
Updated over a week ago
What is the difference between my Email Service Provider (ESP) and UpOrder? Can I use them both?
How do Mailchimp, Klaviyo, Omnisend differ from UpOrder and can both work together?
Written by
Max Blamauer
Updated over a week ago
Will I be able to sync my mailing list for newsletter campaigns?
Written by
Tina Chan
Updated over a week ago
How do I change the currency in my transactional emails?
Written by
Tina Chan
Updated over a week ago
How do I update the Subject Lines for my emails?
Written by
Tina Chan
Updated over a week ago
How do I change the preview text for my notification emails?
Changing preview text within Shopify's notifications
Written by
Vincent Panepinto
Updated over a week ago
How can I edit my email templates to show the shipping method that we offer?
Written by
Tina Chan
Updated over a week ago
Which carriers support the Shipment Out for Delivery and Shipment Delivered Emails?
Written by
Tina Chan
Updated over a week ago
Do I have to include a mailing address in my Shopify notification emails?
Why you should include an address in your emails
Written by
Tina Chan
Updated over a week ago
Can I add liquid codes manually to my UpOrder templates?
How to add liquid code in your UpOrder templates
Written by
Tina Chan
Updated over a week ago
Why is my selected font type not displaying properly and can I add a different font type to the builder?
Find out why font types may render differently in emails.
Written by
Tina Chan
Updated over a week ago
Why is my POS Exchange Receipt not showing when I click preview in Shopify?
Written by
Tina Chan
Updated over a week ago
Why are my customers not receiving emails?
How to improve your email deliverability
Written by
Tina Chan
Updated over a week ago
Why are new discount codes being generated after I have removed the discount component from the templates?
Written by
Tina Chan
Updated over a week ago
My set of notification emails aren't loading in the UpOrder template builder. What Can I Do?
Written by
Tina Chan
Updated over a week ago
How do I revert my email templates back to Shopify's default version?
There are elements left in my templates after uninstall
Written by
Tina Chan
Updated over a week ago
Do I need to create a new set of templates for each email template?
Written by
Tina Chan
Updated over a week ago