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Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions from our users
16 articles in this collection
Written by
Vincent Panepinto,
Max Blamauer,
and
Tina Chan
New User Interface - FAQ
Written by
Tina Chan
Updated over a week ago
What is the difference between my Email Service Provider (ESP) and UpOrder? Can I use them both?
How do Mailchimp, Klaviyo, Omnisend differ from UpOrder and can both work together?
Written by
Max Blamauer
Updated over a week ago
Will I be able to sync my mailing list for newsletter campaigns?
Written by
Tina Chan
Updated over a week ago
How do I change the currency in my transactional emails?
Written by
Tina Chan
Updated over a week ago
How do I update the Subject Lines for my emails?
Written by
Tina Chan
Updated over a week ago
How do I change the preview text for my notification emails?
Changing preview text within Shopify's notifications
Written by
Vincent Panepinto
Updated over a week ago
How can I edit my email templates to show the shipping method that we offer?
Written by
Tina Chan
Updated over a week ago
Which carriers support the Shipment Out for Delivery and Shipment Delivered Emails?
Written by
Tina Chan
Updated over a week ago
Do I have to include a mailing address in my Shopify notification emails?
Why you should include an address in your emails
Written by
Tina Chan
Updated over a week ago
Can I add liquid codes manually to my UpOrder templates?
How to add liquid code in your UpOrder templates
Written by
Tina Chan
Updated over a week ago
Can I add a new font type that isn't currently available in the UpOrder builder?
Why we offer a restricted list of font styles
Written by
Tina Chan
Updated over a week ago
Why is my POS Exchange Receipt not showing when I click preview in Shopify?
Written by
Tina Chan
Updated over a week ago
Why are my customers not receiving emails?
How to improve your email deliverability
Written by
Tina Chan
Updated over a week ago
Why are new discount codes being generated after I have removed the discount component from the templates?
Written by
Tina Chan
Updated over a week ago
My set of notification emails aren't loading in the UpOrder template builder. What Can I Do?
Written by
Tina Chan
Updated over a week ago
How do I revert my email templates back to Shopify's default version?
There are elements left in my templates after uninstall
Written by
Tina Chan
Updated over a week ago