Frequently Asked Questions
Frequently Asked Questions from our users
By Barranger1 author19 articles
What is the difference between UpOrder's Shopify notification emails and typical marketing emails?
What is the difference between my Email Service Provider (ESP) and UpOrder? Can I use them both?
Will I be able to sync my mailing list for newsletter campaigns?
Where are my email templates?
How do I translate my email templates into a different language?
How do I change the currency in my transactional emails?
How do I update the Subject Lines for my emails?
How do I change the preview text for my notification emails?
How can I show the shipping method in my email templates?
Which carriers support the Out for Delivery and Delivered emails?
Do I have to include a mailing address in my Shopify notification emails?
Can I add Liquid code manually to my UpOrder templates?
Why is my selected font type not displaying properly and can I add a different font type to the builder?
Why are my customers not receiving emails?
Where can I see what I am currently sending to my customers?
My template set isn't loading in the UpOrder builder. What can I do?
How do I revert my email templates back to Shopify's default version?
Do I need to create a new set of templates for each email template?
Why isn't my POS Exchange V2 Receipt showing correctly in Shopify preview?