Frequently Asked Questions
Frequently Asked Questions from our users
By Barranger1 author19 articles
- What is the difference between UpOrder's Shopify notification emails and typical marketing emails?
- What is the difference between my Email Service Provider (ESP) and UpOrder? Can I use them both?
- Will I be able to sync my mailing list for newsletter campaigns?
- Where are my email templates?
- How do I translate my email templates into a different language?
- How do I change the currency in my transactional emails?
- How do I update the Subject Lines for my emails?
- How do I change the preview text for my notification emails?
- How can I show the shipping method in my email templates?
- Which carriers support the Out for Delivery and Delivered emails?
- Do I have to include a mailing address in my Shopify notification emails?
- Can I add Liquid code manually to my UpOrder templates?
- Why is my selected font type not displaying properly and can I add a different font type to the builder?
- Why are my customers not receiving emails?
- Where can I see what I am currently sending to my customers?
- My template set isn't loading in the UpOrder builder. What can I do?
- How do I revert my email templates back to Shopify's default version?
- Do I need to create a new set of templates for each email template?
- Why isn't my POS Exchange V2 Receipt showing correctly in Shopify preview?